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Frequently Asked Questions PDF Print E-mail

Q. Do I need to make an appointment to bring my pet to the hospital?

A. Yes. We try to see all patients on an appointment basis, so we request that all appointments be made in advance for a reserved time. If you are unable to keep your appointment, please notify us as soon as possible so we can make it available to another patient. If an emergency does occur in off business hours, call our number and an answering service will forward you to the appropriate telephone number.
 
Q. What payment methods can I use to pay for services rendered? Can I be billed?
 

A. We accept cash, Visa, Mastercard, Discover and Care Credit. Payment is required at the time of your visit. This reduces bookkeeping, secretarial time and mailing expenses; thereby reducing the cost of your pet's care.
 
Q. How much does it cost to board my cat or dog at the Pet Animal Hospital? What do you feed them during their stay?
 

A. The cost to board you cat is $10.00/day and your dog will be $14.00/day. We also have Deluxe Boarding for our cat boarders. We feed Hill's Science Diet to all boarders, but you are welcome to bring your pet's regular food. We also encourage you to bring items from home that you think will make your friend's stay more enjoyable.
 
Q. How do you base your service costs on my pet?
 

A. Our fees are based on time, hospital services, and quantity of drugs and supplies used. Consultation with the doctor is considered an office visit and will be charged accordingly.

 

Q. Do you have animals that I can adopt?

A. From time to time we do have pets that need a good home.  If you are looking for a pet please give a call and we will be happy to let you know if we currently have any.

 

Q. What kind of shots does my new kitten need?

A. If you would like to give a call we can help you out with this.  Soon we plan to have this all online.

Q. What kind of shots does my new puppy need?

A. If you would like to give a call we can help you out with this.  Soon we plan to have this all online

 

 
© 2014 The Pet Animal Hospital - Jamestown, NY
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